18th May 2020
UPDATE 18.05.2020: We remain very much open for business despite the closure of our offices. As a company, we have adjusted to working from home very well and all services are running as normal for you. Whilst Whitechurch staff are working remotely, we are still monitoring all incoming post and cheques. At least one member of staff is attending the office each day for a short period of time in order to receive our post and scan everything in to go to the relevant receiver of each item. You can e mail us for valuations or phone to speak to an adviser but please bear in mind it may take a little longer than normal to respond. If you have sent instructions of cheques which have not been processed, please contact us urgently at email@example.com or on 0117 4521207.
UPDATE 23.03.2020: In light of the latest UK government advice, Whitechurch will be closing all its offices with immediate effect. Please be reassured that we have measures in place for our business to remain with operational effectiveness.
We ask kindly that where possible you use email as our primary contact method and minimise postal correspondence.
Your patience, cooperation and support is sincerely valued at this time.
As the situation is rapidly changing, please contact your adviser for the most up to date market information.
In these uncertain times, we understand how unsettling the current situation is. We want to reassure you that the team at Whitechurch is here to support you. Your adviser remains available to provide you with support and guidance so do not hesitate to contact them, as needed.
We are monitoring developments closely and putting in place procedures to ensure the safety of our staff and clients. We are holding regular strategic meetings to plan for all scenarios and keeping up to date with government advice. We are taking all necessary steps to enable us to continue to provide a high level of service despite these difficult circumstances. Our primary concern is the health, safety and well-being of our staff and clients.
Please be assured that as a business we have these measures in place to ensure continuity of service. Please do feel free to call us at any time on: 01174521208 and 01174521207.